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Ordering

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Please note: Orders ar

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email notification will go to the email you used to place the order. This email will include a tracking number and a link to our tracki

Do you charge sales tax on orders?

Sales Tax Information. Items sold on amenie.com and shipped to destinations in the following states are subject to sales tax:

Are nonprofits and tax exempt organizations exempt from state sales tax collection?

Tax Exempt Organizations. Yes, nonprofits and tax exempt organizations will not be charged state sales tax. Please send us a copy of your documentation to [email protected] and we will make sure you’re marked as tax exempt in our system.

Can I change my address after placing an order?

Change Of Address After Placing An Order. You can change your shipping address after you place an order as long as the item has not shipped. Items are shipped as quickly as possible, so this option is usually only available until the end of the day o