Do you offer refunds or exchanges?Updated a year ago

Yes, we offer refunds and exchanges within [# of days] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, refurbished products] are not eligible.

For returns or exchanges, please contact our customer support at [email/phone #]. Refunds will be processed to the original payment method within [# of days] days of receiving the returned item.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email/phone #]. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.